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RETURN POLICY

30 DAY RETURN POLICY (FREE within 15 DAYS)

All returns must be made with the prepaid return label included in your package or via the return website. All merchandise in new or unused condition may be returned with your packing slip up to 15 days from the purchase date for a full refund (less shipping costs). Returned packages received after 15 days will be deducted a $7 restocking fee.

If you would like to process an exchange, you may do so by filling out the exchange form on the packing slip included in your order. If the requested exchange needs to be sent to a different address, please contact us at (888) 501-8101 or at customerservice@tnuck.com. If the item requested is not in stock at the time the return is received, we will automatically refund your original form of payment.

Please allow 2 weeks from return shipment date for a return or exchange to be processed.


RETURN POLICY EXCEPTIONS

All purchases made of monogrammed, personalized, special-order, and final sale items are final. All swimwear sales are also final, due to health and hygiene concerns. No refunds or store credits are available on any of these purchases. Please be aware that Tuckernuck reserves the right to refuse any return if they do not meet our return requirements.

To ensure that we can efficiently process your refund, please make sure your return meets the requirements below:

  • Tuckernuck gladly accepts returns of unwashed, unworn merchandise for a full refund within 30 days of purchase
  • Returns are free if received within 15 days of purchase
  • After 15 days, a $7 restocking fee will be deducted from your return
  • Refunds will be made in the form of the original payment (PayPal, AmazonPay, Credit Card, or Gift Card).
  • Returned items must have the original tags attached and must be accompanied by the packing slip associated with your order.
  • Returned orders received at our warehouse without paperwork will be issued a merchandise credit for the current selling price of the item or items.

  • To access your return label, please fill out the form below.

    ORDER NUMBER:
     
    SHIP TO NAME:
     
    ZIP CODE: